Shipping policy
Order Processing
Orders are processed Monday-Friday only. Orders placed after 2:00 PM (EST) on Friday will be processed the following business Monday (excluding holidays).
Shipping Method
All orders are shipped with USPS Standard Shipping and are subject to USPS delivery times or delays. You'll receive an email and text with your tracking # as soon as it's generated.
Shipping Times
- Orders will typically arrive in your mailbox within 8–13 business days (excluding weekends & holidays).
- Handling time: 3-5 business days.
- USPS shipping time: 5-8 business days.
- Please note that holidays and weekends are not included in the shipping timeline.
Shipping Insurance
We highly recommend purchasing shipping insurance at checkout to protect your order in the event of damage, theft, or loss during transit.
Disclaimer: Once your package leaves our facility, we are not responsible for:
- Damages incurred during shipping.
- Stolen packages.
- Open caps or spilled products.
If any issues arise with your package after shipping, please refer to USPS for assistance.
USPS Support
Visit the USPS FAQs for more information, including the section on "Missing, Late, or Damaged Mail & Packages."
For insured packages, you can navigate to the "File A Claim" section for resolution.
Thank you for understanding our shipping policies. If you have further questions, please don't hesitate to contact us.